Bottom overlay

Values & Behaviours

Background Shape

We aim to positively influence a future in which everyone within the Rossendale community facing life limiting illness receives the best possible care and support.

Our Values 

Anyone coming into contact with Rossendale Hospice, whether as a service user, supporter, staff member or shop customer, will experience the same level of care and professionalism on which we’ve built our reputation.

We operate within the framework of our three core values. Our staff and volunteers aim to uphold these values, irrespective of their role. We recognise and adopt appropriate behaviours which ensure we always work within our values.


We take a person-centred approach in all our interactions with patients, families and our staff / volunteers.

We provide compassionate care, support and advocacy demonstrating our inclusivity and understanding.



We demonstrate openness, respect, dignity and empathy in all we do.

We take responsibility for our actions, communicating clearly and honestly, speaking out, listening and learning from our experiences.


Quality and safety are at the heart of everything we do.

We continuously improve our services and welcome fedback to drive sustainable improvements.



of our running costs are covered by funding. The other 75% comes from our supporters through donations and fundraising. Can you help by donating today?

Background Element

Would you like to ask a question?

Please get in touch.

Learn more
Would you like to ask a question?

x item added to the basketView basket