Befriending Service

Our Befriending service aims to reduce social isolation for people, or the carers of people in Rossendale who are elderly or have health problems.   The scheme matches each person (befriendee) with a volunteer befriender who will visit regularly to provide some company and, in some cases, assistance with accessing particular interest groups or sources of support. 

The Rossendale Befriending Service aims to reduce social isolation for people and, if applicable, their partners or carers by arranging for a Volunteer Befriender to visit their home and provide some company.  The service is for people who are registered with a Rossendale GP Practice and meet one or more of the following criteria:

  •  Be aged 75 or over*
  •  Have a life limiting illness
  •  Have a long-term condition


*all persons under the age of 75 are holistically assessed on a case by case basis. 

The scheme works by matching each person (Befriendee) with a Volunteer Befriender who will visit regularly to provide some company and, in some cases, assistance with accessing particular interest groups or sources of support.  All of the Befriendees are assessed by The Befriending Coordinator who will take care to match them with a Volunteer Befriender who is able to meet their needs.  

Befriending is flexible to suit the needs of the Volunteer Befriender and the Befriendee and, as such, can be carried out from Monday to Sunday during daytimes and evenings.

How to volunteer to become a Befriender

Most people can be a Volunteer Befriender because our Befriendees are all different and have a wide range of needs.  We have people who want to chat, people who like to listen, people who want to learn new skills and people who just need someone to be at home to give their carer a break.

Application forms can be downloaded using the link below, picked up from the Hospice or posted out to you.  Once we receive a completed application form, we will arrange a face to face chat to explain the service in greater detail, assess your availability and skill set and explain the next steps of the application including reference checks and Advanced DBS check.

How to Refer to the Befriending Service

We operate an open referral system which means that people can self-refer or be referred by family, friends or providers of health and social care.  You may download a referral form below.  NB: It is important that the person being referred is made aware of the referral.  

For more information, please contact Justin Packman on 01706 253 648 or by email

Hospice Referral Form Rossendale Hospice Befriending Service Would you like to be a befriending volunteer? Volunteer Application Form